At Duran & Sons Universal Plumbing & Rooter, we take pride in being a BBB Accredited company, which is also one of the many reason why our customers contact us for their plumbing needs. However, you may be asking yourself, “What does it mean to be BBB Accredited?”
First of all, BBB is an acronym for the Better Business Bureau. It was established more than a century ago, back when consumers were often misled by deceptive ads associated with specific products. In order to distinguish the legitimate businesses from the fraudulent ones, the Better Business Bureau was created with a set of standards for companies to uphold.
A company can’t simply “join” the BBB. Rather, the privilege is earned. With a range from A+ to F, businesses must have at least a B rating with BBB to be recognized.
As part of the accreditation process, each business must commit to the following eight standards/practices:
- Develop trust
- Advertise truthfully
- Be honest
- Honor your word
- Be proactive and responsive
- Embody integrity
Due to the commitment of our San Fernando Valley plumbers regarding customer satisfaction, professional service and reliability, there’s no question how our qualifications has earned us BBB accreditation. With plenty of advertisements on the internet, be sure to conduct business with a BBB accredited company to ensure trust and integrity.
If you need any plumbing services or repairs, contact us to schedule your appointment. We are available 24/7!